Keeping Your Information Safe
DesignCarter’s Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by DesignCarter anytime you interact with DesignCarter, such as when you visit our website, when you submit a form, or when you call our new business or support associates. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at DesignCarter, and we go to great lengths to protect it.
Why We Collect Personal Information
We collect your personal information because it helps us deliver a superior level of client service. It enables us to give you convenient access to our services and focus on areas of greatest interest to you. In addition, your personal information helps us keep you posted on the latest projects, special offers, news and events that you might like to hear about.
If you do not want DesignCarter to keep you up to date with DesignCarter news and the latest information on services, you may click on “unsubscribe” from the bottom of any marketing emails you receive for which you’ve signed up for. If you did not sign up for them and would like to be removed, contact us to be removed immediately.
What Information We Collect and How We May Use It
There are a number of situations in which your personal information may help us provide you with better service. For example:
- We may ask for your personal information when you’re discussing a potential new project on the phone with an account executive, participating in an online survey, or participating in an online discussion
- When you contact DesignCarter, we may collect personal information relevant to meeting your needs, such as your name, mailing address, phone number, email address, and contact preferences.
- We also collect information for market research purposes when you subscribe to our newsletter.
- We collect information regarding client activities on our websites. This helps us to determine how best to provide useful information to clients and to understand which parts of our websites, and services are of most interest to them.
- We may use personal information to provide services that you have requested as well as for auditing, research, and analysis to improve DesignCarter’s services.
Your DesignCarter ID and Related Information
The DesignCarter website as well as Client Portal allows you to create a “DesignCarter ID” based on your personal information. This convenient service saves you time and allows for easier use of our web services. Here’s how it works: You create or we create for you a personal profile — providing your name and email address, and in some cases your mailing address or a phone number — and choose a password for security. The system saves your information and assigns you a personal DesignCarter ID that is unique and easy to remember. The next time you choose to or are asked to access our services online, all you need to do is enter your DesignCarter ID and password; the system looks up the information it needs to assist you.
Sharing Information and Posts
DesignCarter also enables you to share blog posts and various other information available on the Web site. To fulfill your request, DesignCarter may require personal information about the person to whom you are sending the service or link to, such as their name, email address, and so on. The personal information you provide about that person is used only for the purpose for which it is collected. DesignCarter will not use the information collected to market directly to that person.
Publicly Displayed Information Is Public
If you use a blog post’s comments form on DesignCarter’s website you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages, unless otherwise noted. DesignCarter is not responsible for the personally identifiable information you choose to submit in these comments. For example, if you choose to make information, which was previously non-public, available by posting a comment on our site, DesignCarter will collect that information from your interaction and the information will become publicly available.
When We Disclose Your Information
DesignCarter takes your privacy very seriously. DesignCarter does not sell or rent your contact information to other marketers.
Within the DesignCarter Group
To help us provide superior service, your personal information may be shared with legal entities within the DesignCarter group globally who will take steps to safeguard it in accordance with DesignCarter’s privacy policy.
With Our Service Providers and Strategic Partners
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
How We Protect Your Personal Information
DesignCarter takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser like Safari.
Integrity Of Your Personal Information
DesignCarter has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided. You can help us ensure that your contact information and preferences are accurate, complete, and up to date by contacting us to let us know if something should change.
Cookies and Other Technologies
As is standard practice on many corporate websites, DesignCarter’s website uses “cookies” and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing clients and future clients to our services and other areas of our site. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our client communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us.
If, however, you prefer not to enable cookies, please feel free to disable cookies in your browser. Please note that certain features of the DesignCarter website will not be available once cookies are disabled.
As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. DesignCarter will not use the information collected to market directly to that person.
In some of our email messages we use a “click-through URL” linked to content on the DesignCarter website. When clients click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.
Pixel tags also enable us to send email messages in a format clients can read. And they tell us whether emails have been opened to ensure that we’re sending only messages that are of interest to our clients. We may use this information to reduce or eliminate messages sent to a client. We store all of this information in a secure database located in Sydney, Australia and in Los Angeles, California in the United States.
Our Company Wide Commitment To Your Privacy
As we said, DesignCarter takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to DesignCarter employees and strictly enforce privacy safeguards within the company. In addition, DesignCarter supports industry initiatives to preserve privacy rights on the Internet and in all aspects of electronic communication.
International Users
DesignCarter abides by the safe harbor framework set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information collected from the European Union. The following link provides more information about the U.S. Department of Commerce Safe Harbor Program.
DesignCarter’s website has links to the sites of other companies. DesignCarter is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
Privacy Questions
If you have questions or concerns about DesignCarter’s Customer Privacy Policy or data processing, please contact us. DesignCarter will respond to your inquiry within 30 days.
If you do not want DesignCarter to keep you up to date with DesignCarter news and the latest information on services and products you may contact us at any time for removal from our marketing list. Naturally, if you notify us that you do not want us to use your information for a particular purpose, we will not do so.
DesignCarter may update its privacy policy from time to time. When we change the policy in a material way a notice will be posted on our website along with the updated privacy policy.
DesignCarter Inc. 5950 Andover Drive, Ste. 11, The Colony, TX, USA, 75056
